Privacy Policy

SUBVERSION is a brand owned and operated by NUVO ATHLETICS LLP (“Company”, “we”, “us”, or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you access or use our website www.subversion.co.in.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

Name
Phone number
Email address
Shipping and billing address
Payment-related information (processed via third-party providers)
IP address, browser type, device information, and usage data

This information is collected when you:

Place an order
Create an account
Subscribe to communications
Interact with our website

2. Use of Information

We use your information to:

Process and fulfill orders
Enable checkout services through third-party platforms such as GoKwik
Provide customer support
Improve website functionality and user experience
Send order updates, service-related notifications, and transactional messages
Send marketing communications (only if you opt in)

3. Payment & Checkout Security

All payments are processed through secure third-party payment gateways and checkout providers, including GoKwik.

We do not store or have access to your full card, UPI, or banking credentials.

4. Cash on Delivery (COD)

If you choose Cash on Delivery, your phone number and order details may be shared with verification and fraud prevention partners (including GoKwik) to confirm order authenticity.

We reserve the right to cancel COD orders flagged as high risk.

5. Sharing of Information

We do not sell or rent your personal data.

We may share your information with trusted third parties strictly for operational purposes:

Payment gateways and checkout providers (e.g., GoKwik)
Courier and logistics partners
Technology, analytics, and marketing service providers
Fraud detection and risk management systems

All such parties are obligated to protect your data.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience
Analyze traffic and behavior
Personalize content and marketing

This may include tools such as:

Shopify analytics
Meta (Facebook/Instagram) Pixel
Google Analytics

You may disable cookies through your browser settings, though some features may not function properly.

7. Marketing & Communication

By providing your contact details, you may receive:

Order-related updates (mandatory)
Promotional emails, SMS, or WhatsApp messages (only if opted in)

You may opt out of marketing communications at any time.

8. Data Retention

We retain your personal data only as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes and enforce agreements

9. Data Security

We implement reasonable technical and organizational measures to safeguard your information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data (subject to legal requirements)

To exercise these rights, contact us using the details below.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

13. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with immediate effect.

14. Contact Us

For any questions, concerns, or data-related requests, you may contact us at:

Email: info@subversion.co.in
Phone: +91-7021684282