FAQ
Frequently Asked Questions (FAQs)
Fragrance & Experience
Will I like the fragrance?
Fragrance is personal. What works for one person may feel different on another. If you're unsure, we recommend starting with our Discovery Set to explore all expressions before choosing a full-size bottle.
Why does the fragrance smell different on me?
Fragrances interact with your skin chemistry, body temperature, and environment. This means the same scent can smell slightly different on different people.
Are your perfumes long-lasting?
Yes. SUBVERSION fragrances are crafted with a high concentration of perfume oils, designed to last significantly longer than standard formulations.
Are your fragrances unisex?
Yes. All SUBVERSION fragrances are designed to be worn by anyone, regardless of gender.
Discovery Set
What is the Discovery Set?
The Discovery Set includes all 8 SUBVERSION fragrances in sample sizes, allowing you to experience each expression before committing to a full-size bottle.
How long does each sample last?
Each sample offers multiple uses, depending on how many sprays you apply.
Which fragrance should I start with?
If you're unsure, we recommend starting with the Discovery Set to understand which expression suits you best.
Product Usage
How many sprays should I use?
We recommend 2–4 sprays on pulse points for optimal performance.
Where should I apply the perfume?
Apply on pulse points such as the neck, wrists, and behind the ears for better projection and longevity.
How should I store my perfume?
Store your perfume in a cool, dry place away from direct sunlight to maintain its quality.
Authenticity & Quality
Are your products original?
Yes. All SUBVERSION products are authentic and developed using high-quality ingredients.
Orders & Delivery
How long will it take to receive my order?
Orders are typically delivered within 3–5 working days after dispatch, depending on your location.
How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp.
Do you offer free shipping?
Yes, we offer free shipping on all prepaid orders across India.
Do you offer Cash on Delivery (COD)?
COD is available in select locations and may include additional charges. Orders may be subject to verification before dispatch.
Can I cancel my order?
Orders can only be cancelled before they are shipped. Once dispatched, cancellations are not possible.
Returns & Refunds
Can I return a fragrance if I don’t like it?
No. Due to the nature of our products, we do not accept returns based on personal preference.
What if I receive a damaged or incorrect product?
You can request a replacement within 24 hours of delivery by sharing an unboxing video and images for verification.
Will I get a refund?
We do not offer refunds. Eligible cases are resolved through replacement only.
Support
How can I contact customer support?
You can reach us via:
Email: info@subversion.co.in
Or WhatsApp (details available on our Contact page)